Website Terms & Conditions

Welcome to the programs, products, and services provided by Jade Starbala Matviyenka, Owner of Spring Fed Solutions, LLC (“Company,” “I,” or “me”). The term “you” refers to any purchaser or user of my programs, products, and services.

These Terms of Use outline how you may access and utilize my offerings and their associated materials. Please review these Terms of Use carefully, as they govern your participation. I reserve the right to update or modify these terms at any time without prior notice.

By enrolling in, purchasing, or using any of my programs, products, or services, you are agreeing to comply with these Terms of Use as they stand, regardless of whether you have read them. If you do not agree to these terms, I kindly ask that you refrain from using my offerings.

Please note that these Terms of Use include a mandatory arbitration clause, requiring disputes to be resolved on an individual basis rather than through jury trials, and they may limit the remedies available to you. By proceeding with any of my programs, products, services, or materials, you acknowledge and agree that you are voluntarily waiving certain legal rights.

Use and Consent

By purchasing or using any of my programs, products, or services, you agree to abide by these Terms of Use, my Privacy Policy, and any other applicable terms and conditions. You are required to act in accordance with them. Accessing, purchasing, or using my programs, products, services, or program materials in any way constitutes your agreement to be bound by these Terms of Use.

All of my programs, products, services, and program materials are intended solely for users who are eighteen (18) years of age or older. Any registration by, use of, or access to my programs, products, services, or program materials by anyone under the age of 18 is unauthorized, unlicensed, and in violation of these Terms of Use. By accessing or using my programs, products, services, or program materials, you represent and warrant that you are at least 18 years old.

Intellectual Property Rights

My Limited License to You: My programs, products, services, and all associated program materials are my property and/or that of my affiliates or licensors, and are protected by copyright, trademark, and other intellectual property laws.

The content within my programs, products, and services is solely owned by or licensed to me unless otherwise indicated. This includes, but is not limited to, the design, layout, appearance, and graphics of my program materials or any other materials I provide to you. Reproduction is strictly prohibited.

If you purchase or access any of my program materials through my programs, products, or services, you are considered my licensee. For clarity, all content obtained through me is my property. You are granted a revocable, non-transferable license for personal, non-commercial use only. This means you may not use my programs, products, services, or program materials in a way that infringes on my rights or has not been expressly authorized by me.

You are granted a limited license to use my programs, products, services, and program materials under certain conditions. When you purchase a program, product, or service from my website or otherwise, you are acquiring a limited right to use the program materials as provided by me, subject to the restrictions outlined in these Terms of Use.

Permitted Use:

  • You may download and/or print free resources from my website, email correspondence, e-newsletters, or other publicly shared information that are not part of any paid program, product, or service, for your personal or business use. However, you must credit me by name, keep all proprietary notices intact, and include a link back to the webpage(s) from which the material was obtained if used electronically.

  • You may download and/or print program materials for your own personal use.

Prohibited Use:

  • You may not share, sell, reprint, or republish any program materials, including handouts, for resale or mass reproduction purposes for your own business use.

  • All taglines and logos displayed on program materials belong to me. Any trademarks reproduced on my website that are not my property or licensed to me are acknowledged accordingly.

All rights not expressly granted in these terms are reserved by me.

Information You Are Prohibited from Sharing with Others

As a licensee, you understand and acknowledge that my programs, products, services, and program materials have been created, developed, or obtained by me through significant investment of time, effort, and expense. This information is a valuable, unique asset of mine that must be protected from improper or unauthorized use.

When you enroll in or purchase my programs, products, or services, you agree that you are expressly prohibited from the following:

  • Copying, sharing, or stealing my programs, products, services, or program materials, or any parts of them.

  • Using, copying, adapting, or representing any of my programs, products, services, or program materials as if they are yours or were created by you.

  • Engaging in improper or unauthorized use of my programs, products, services, or program materials. This includes, but is not limited to, modifying, copying, reproducing, republishing, uploading, posting, transmitting, translating, selling, creating derivative works, exploiting, or distributing in any manner or medium (including by email or other electronic means) any program materials or other information accessed or purchased through my programs, products, or services for personal, business, or commercial use, or in any way that earns you money.

  • Duplicating, sharing, trading, selling, or distributing my programs, products, services, or program materials to others for their personal or business use. This includes situations where you share my materials knowingly or unknowingly with someone intending to use them for their own benefit or to earn money. You are the only one granted a limited license to use my program, product, service, and program materials.

  • Violating my intellectual property rights. Downloading, printing, or using my programs, products, services, or program materials for your own purposes does not grant you any intellectual property or ownership rights.

  • Reprinting or republishing any part of my programs, products, services, or program materials. You may not incorporate them into your own programs, products, or materials for personal or business use.

  • Using my programs, products, services, or program materials in a way that infringes on my rights or has not been expressly authorized by me in writing.

You understand and agree that engaging in prohibited, improper, or unauthorized use of my programs, products, services, or program materials, as outlined in these terms, is considered theft. I reserve the right to prosecute theft to the fullest extent of the law.

You acknowledge that such actions may give rise to a civil claim for damages and/or constitute a criminal offense.

Security

When you enroll in, purchase, or use my programs, products, services, or program materials, I may collect personal data and information, including but not limited to your name, email address, phone number, billing information, credit card or payment details, demographic data, preferences, interests, or other personally identifying information (“Confidential Information”).

By providing this Confidential Information to me, you grant me permission to use and store it. I will make every effort to keep your Confidential Information safe, secure, and confidential. I take precautions to protect this information and have measures in place to secure it both online and offline.

However, due to the nature of the Internet, I cannot fully guarantee the security of your Confidential Information or any other data transmitted to me or through my services. Submitting Confidential Information, data, or other information is done at your own risk.

Although I have security measures in place to help prevent the loss, misuse, or alteration of your information, I cannot make assurances about my ability to completely prevent such events or any resulting harm to you or third parties.

Personal Responsibility and Assumption of Risk

By using my programs, products, services, or program materials, you agree to take full responsibility for your decisions and actions. These offerings are provided for informational and educational purposes only, and no specific results are guaranteed.

You understand that you assume all risks associated with using my programs, products, services, or program materials. They are intended to provide education and tools to help you make your own decisions. You are solely responsible for your choices and the outcomes of using, misusing, or not using these resources.

While I take precautions to safeguard my programs, products, services, and program materials, I cannot guarantee their complete security due to the nature of the Internet. Submitting information through these channels is at your own risk. I am not liable for any loss or damage that arises from using my offerings, and by accessing them, you agree to assume such risks.

Disclaimer

My programs, products, services, and program materials are for informational and educational purposes only. To the fullest extent permitted by law, I expressly disclaim liability for any direct, indirect, or consequential losses or damages you or others may incur in connection with these offerings. This includes, without limitation, accidents, delays, injuries, harm, loss, damage, lost profits, personal or business interruptions, misapplication of information, or any other loss or damage, regardless of cause.

You specifically acknowledge that I am not responsible for any defamatory, offensive, or illegal conduct by participants or users of my programs, products, services, or materials, including yourself.

Medical Disclaimer

My programs, products, services, and program materials are not medical advice or mental health advice. The information provided is not a substitute for professional medical care or mental health treatment. Always consult a medical professional.  Do not ignore professional medical advice or delay seeking it because of information you have read in my programs, products, services, or program materials, or because of anything you have received from me. Do not discontinue any medications without consulting your healthcare professional. If you have or suspect a medical or mental health issue, promptly contact your healthcare provider.

I do not provide healthcare, medical, or nutritional therapy services, nor do I diagnose, treat, prevent, or cure any physical, mental, or emotional ailment, disease or condition. I do not offer medical, psychological, or religious advice in any form.

Legal and Financial Disclaimer

My programs, products, services, and program materials are not to be interpreted or relied upon as business, financial, or legal advice. The information provided through my programs, products, services, and program materials is not intended to substitute professional guidance from your own accountant, lawyer, or financial advisor. I am not providing financial or legal advice in any form. You are strongly encouraged to consult with your own accountant, lawyer, or financial advisor for any questions or concerns related to your income, taxes, or other financial and legal matters. You agree that I am not responsible for your earnings, the success or failure of your business decisions, the increase or decrease in your finances or income level, or any other outcomes resulting from the information provided through my programs, products, services, and program materials. You are solely responsible for your results.

Earnings Disclaimer

You acknowledge that I have not and do not make any guarantees regarding physical, mental, emotional, spiritual, or health benefits, future income, expenses, sales volume, or potential profitability or loss that may result from your participation in my programs, products, services, or program materials. I cannot and do not guarantee specific results, whether positive or negative, financial or otherwise, from using my programs, products, services, and program materials. You accept that outcomes vary for each individual. I expressly disclaim responsibility for any choices, actions, results, use, misuse, or non-use of the information provided or obtained through my programs, products, services, or program materials. Your results are solely your responsibility, and I am not liable for them in any way.

Warranties Disclaimer

I MAKE NO WARRANTIES REGARDING MY PROGRAMS, PRODUCTS, SERVICES, OR PROGRAM MATERIALS. YOU AGREE THAT THEY ARE PROVIDED "AS IS" WITHOUT ANY WARRANTIES, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE BY LAW, I DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. I DO NOT GUARANTEE THAT MY PROGRAMS, PRODUCTS, SERVICES, OR PROGRAM MATERIALS WILL BE FUNCTIONAL, UNINTERRUPTED, CORRECT, COMPLETE, OR ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED. I ALSO DO NOT GUARANTEE THAT ANY CONTENT OR MATERIALS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. I MAKE NO REPRESENTATIONS ABOUT THE USE OR RESULTS OF MY PROGRAMS, PRODUCTS, SERVICES, OR PROGRAM MATERIALS, OR ANY THIRD-PARTY WEBSITES IN TERMS OF THEIR ACCURACY, RELIABILITY, TIMELINESS, OR OTHERWISE.

Technology Disclaimer

I strive to ensure that my programs, products, services, and program materials are delivered without interruption and are free of errors, including content and communications provided through methods such as my website, forums, private groups, emails, webinars, or other materials. However, I cannot guarantee that access will always be available or that delivery will not occasionally be suspended or restricted for repairs, maintenance, or updates. I will endeavor to minimize such disruptions. To the fullest extent permitted by law, I will not be liable for damages, refunds, or other remedies if my programs, products, services, or program materials become unavailable or experience delays due to issues like server overload, internet traffic, system failures, or other factors beyond my control.

Errors and Omissions

I make no guarantee regarding the accuracy, timeliness, performance, completeness, or suitability of the information in my programs, products, services, and program materials. Although I aim to provide the most accurate and up-to-date information, the nature of evolving research means that some content may contain errors or inaccuracies. You acknowledge that such inaccuracies may exist, and I disclaim liability for them to the fullest extent permitted by law.

Indemnification, Limitation of Liability and Release of Claims

Indemnification

You agree at all times to defend, indemnify, and hold me harmless, along with any of my affiliates, agents, contractors, transferees, assignees, and licensees, as applicable, from and against any and all claims, causes of action, damages, liabilities, costs, and expenses, including legal fees and expenses, arising out of or related to my Programs, Products, Services, or Program Materials, or your breach of any obligation, warranty, representation, or covenant outlined in these Terms and Conditions or any other agreement with me.

Limitation of Liability

I will not be held responsible or liable in any way for the information, products, or materials that you request or receive through or in connection with my Programs, Products, Services, or Program Materials. I do not assume liability for accidents, delays, injuries, harm, loss, damage, death, lost profits, personal or business interruptions, misapplication of information, physical or mental disease, condition, or issue arising from any act or default of anyone or any business, including owners, staff, agents, joint venture partners, contractors, vendors, or affiliates associated with me.

I also do not assume liability for the actions or omissions of owners, staff, agents, joint venture partners, contractors, vendors, or affiliates involved in delivering my Programs, Products, Services, or Program Materials. If you choose to use my Programs, Products, Services, Program Materials, or any related information provided by or affiliated with me, you acknowledge that I accept no responsibility for the outcomes or consequences of such use.

Release of Claims

I will not be liable to you or any other party for any direct, indirect, special, incidental, equitable, or consequential damages arising from the use of or reliance on my programs, products, services, or program materials, or those affiliated with me in any way. By participating, you release me from any and all claims, including but not limited to those related to lost profits, business or personal interruptions, personal injuries, accidents, misapplication of information, or any other loss, physical or mental illness, condition or issue - even if I have been explicitly advised of the possibility of such damages or challenges.

Communication Guidelines

If you have questions or concerns about your program, product, service, or program materials, you may email hello@jadestarbala.com, and I will do my best to respond promptly.

Purchases and Online Commerce

When you pay for a program, product, or service using a debit card or a credit card, you authorize me to charge your payment method automatically without additional approval. An electronic receipt will be provided for the transaction.

If payment is not received by the due date, you will have a three (3) day grace period to complete the payment. If payment is not made within this timeframe, your access to the program, product, or service will be immediately and permanently terminated.

If you fail to make timely payments or choose to withdraw from the program, product, or service for any reason, you remain fully responsible for the total cost of the program, product, or service.

All information provided during your purchase, such as your name, address, payment method, credit card number, and billing details, may be collected by me and the payment processing company.

You agree to only purchase goods or services for yourself or someone you are legally authorized to represent. If you provide another person’s payment information, you confirm that you have their explicit consent to do so.

You accept full financial responsibility for all purchases made by you or anyone acting on your behalf. You agree to use the programs, products, services, and program materials for legitimate, non-commercial purposes only and not for speculative, false, fraudulent, or illegal purposes.

Refunds and Chargebacks

Since a clear refund policy is provided in these terms of use, you agree to abide by it when completing a purchase. I do not accept or tolerate chargeback threats or actual chargebacks through your credit card company.

If you initiate a chargeback during or after your purchase, I reserve the right to report the incident to credit reporting agencies, chargeback databases, or similar entities. This may negatively impact your credit report. Reported information may include your name, email address, order date, order amount, and billing address. To be removed from a chargeback database, you must pay the amount of the chargeback in full.

If payment is delinquent, I reserve the right to seek payment through a collections agency and may report the delinquency to credit reporting agencies, either directly or through the agency.

VAT and Additional Fees

If you are an EU consumer, you are responsible for paying VAT and any other applicable fees.

Dispute Resolution

I hope that if we ever have any differences, we can work them out amicably through e-mail correspondence. However, if we are unable to reach a resolution within a reasonable time, you agree that the sole method of legal dispute resolution will be binding arbitration before a single arbitrator, selected jointly, in accordance with the American Arbitration Association Rules. 

Before seeking arbitration, you must send an e-mail to me at hello@jadestarbala.com outlining all of your reasons for dissatisfaction with your Program. You understand and agree that the only remedy available to you through arbitration is a full refund of the payment you have made to date. No other actions or financial awards for consequential damages or any other type of damages will be granted. Both parties agree that the arbitrator's decision is final and binding and may be entered as a judgment in any court with proper jurisdiction.

By purchasing my Programs, Products, or Services, you agree to modify the statute of limitations so that any arbitration must be initiated within one (1) year of the date of your e-mail to me referenced above. If not, you waive the right to seek dispute resolution by arbitration or to pursue any other legal action.

You also agree that if arbitration occurs, it will be held in Middlesex County, Connecticut, where my business is located, and the prevailing party will be entitled to all reasonable attorneys’ fees and costs necessary to enforce the arbitrator’s decision.

In the event of a dispute between us, you agree not to engage in any conduct or communications, whether public or private, including on social media, that are designed to disparage me, my business, or any of my Programs, Products, or Services. Of course, if required by law or arbitration, you are not prohibited from sharing your thoughts and opinions as part of the legal process.

If any term of these Terms of Use is found to be invalid or unenforceable for any reason, it will not affect the validity or enforceability of any other term, all of which will remain in full force and effect.

Updated on December 29, 2024